Return Policy

All returns require a BRS Credit Note be created prior to returning product. Please call the Branch Manager to review items in question.

Belair Road Supply (BRS) offers a 45-day return policy for limited items. Any item(s) wished to be returned must first be communicated to the Branch Manager before arriving at a BRS location. BRS, at its discretion, will only accept materials in Like-New condition. Any damaged or altered material will not be accepted. An original sales order number will be required when first contacting BRS about a return. Non-stock “zz” items can be returned if the original manufacturer will accept their return. This will be determined by the Branch Manager prior to issuing a Credit Note authorizing a return. Custom order “zz” items are non-returnable and non-refundable. When a return has been authorized the customer must physically return the material within seven (7) days and it must be accompanied with a BRS issued Credit Note for that same material. BRS charges a 25% restocking fee on product cost and will pass along any other charges associated with returning product to the original manufacturer or distributor. Refunds will be returned to the BRS customer in the same form as they were received. Cash and credit card returns will be limited to $250.00 in their original payment form. Amounts over that will be returned in the form of a Company check, and may take up to 10 business days to receive.